Competency Modelling

“Zenobia Consulting worked with us to design a clear and concise model which we are building into our recruitment standards, talent management processes and development activity. Individuals are adopting it because it uses language which they can readily understand and identify with - some of the phrases now crop up in day to day business conversations, a good indicator that it's doing its job.”

Caroline Taplin, Head of Talent Management, Severn Trent Water

Competency models have a bad press. Some of the complaints levelled at them include "too long", "impenetrable language", "too many competencies", "inflexible", and "difficult for non HR people to use". In an effort to shed their reputation, competency models also go by different names e.g. capability templates or leadership frameworks.

Despite this, every business does need to codify and describe the capabilities that are crucial to its business success. A 'fit for purpose' competency model is the compass that aligns recruitment and selection, development, and performance management with the business strategy. At their best great competency models are absorbed into everyday use in a business and thereby become catalysts for the creation of a new organisational culture and language.

We pride ourselves on working with our clients to create competency models that defy the stereotypes and deliver real business value. Let us help you do the same.

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'Making a real difference' - we want our work to count and be able to feel proud of the value we have added.

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Relevant Links

For snippets of a deeper perspective on human behaviour at work, read the blog of Daniel Goleman, author of ‘Emotional Intelligence at Work’, at www.danielgoleman.info/blog.